Locksmith FAQs
Answers to the questions we hear most. Can't find yours? Call 02 7251 9492.
Common questions
How fast can a locksmith get to me in Glebe?
Our head office is at 23 Grose St, Glebe, so for Glebe and nearby suburbs like Forest Lodge, Ultimo and Annandale we can usually reach you quickly. Call 02 7251 9492 for a live arrival time.
Are you a licensed locksmith?
Yes. Koala Locksmith Sydney holds NSW Master Security Licence #000110365.
Are you open 24/7?
Yes. Our emergency lockout and break-in repair service runs 24 hours a day, 7 days a week.
Can you get me back in without damaging my door?
In most lockouts we use non-destructive entry methods. If a lock has to be drilled, we tell you first and replace it on the spot.
Do you give a price before starting?
Yes. We confirm the price before any work begins, so there are no surprises on the invoice.
Do you work with landlords, strata and businesses?
Yes. We handle lock changes between tenants, strata common-area locks and commercial security upgrades across Sydney.
What areas do you cover?
We're based in Glebe and cover the inner west, inner city and Sydney CBD, including Forest Lodge, Ultimo, Pyrmont, Annandale, Camperdown, Chippendale, Newtown, Leichhardt, Balmain, Rozelle, Surry Hills, Redfern, Barangaroo, The Rocks and North Sydney.
Do you provide invoices for insurance or property managers?
Yes. We provide itemised invoices for every job, which you can pass on to your insurer, landlord or property manager.
Can I book a non-urgent job?
Yes. Call or email us to book lock changes, smart lock installs and security upgrades at a time that suits you.
Need a locksmith right now?
Glebe-based, licensed and available 24/7.