Privacy Policy

Last updated: 18 October 2026

Koala Locksmith Sydney ("we", "us") respects your privacy. This policy explains how we handle personal information in line with the Australian Privacy Principles.

What we collect

When you call, email or request a quote, we may collect your name, phone number, email address, the address where work is needed, and details about the job. As a licensed security business we may also ask for reasonable proof that you are entitled to access a property, vehicle or safe.

How we use it

We use your information to respond to enquiries, provide quotes, carry out and invoice work, and meet our legal obligations. We do not sell your personal information.

Website

This website does not use advertising cookies. Embedded Google Maps and Google Fonts may collect technical information under Google's own privacy policy.

Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and keep it only as long as needed.

Access and contact

To access or correct your information, or to make a privacy complaint, contact us at admin@koalalocksmithsydney.com or 02 7251 9492, 23 Grose St, Glebe NSW 2037. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).